When a user forgets their password, and their password reset registration was not completed, VTECHZ can reset their password from the Admin console.
1. User management >> Edit User
2. Search for User
Click on the user that requires a password change.
3. Click: Reset Password
4. Reset Password
You can either auto-generate password or create the password.
(Recommended) Checkmark the option that says: Make this user change their password when the first sign in.
5. Review and Send Password in Email
From this window, you can see the reset password.